IT Service Management

Jira Service Management cloud

• Page:
  SLA by Project
• Page:
  Service Desk Queue
• Page:
  Customer Satisfaction
• Page:
  Time to First Response
• Page:
  Time to Resolution
• Page:
  Created vs Resolved Requests
• Page:
  Agents' Workload
• Page:
  JQL Search
• Page:
  SLA Accomplishment

Insight cloud

• Page:
  IQL Search

ServiceNow

Zendesk

Freshservice

Freshdesk

BMC Remedy

Cherwell