Overview

When an alert matches the defined conditions in a incident rule, then, an incident is created. Users can also create incidents out of two or more existing alerts when/if they are related. In any case, a quick notification to all the involved stakeholders is key. Dashboards are useful assets due to their ability to combine information from different sources, for example, some users combine in the same dashboard panel this gadget together with the Last Failed Pipeline or Deployments gadgets. Easing the rapid actions to emergencies.

Remember!

Alert: Information about an event or occurrence that warrants attention https://roninpixels.atlassian.net/wiki/pages/resumedraft.action?draftId=122486938

Incident: Major incident, an event that causes disruption to or a reduction in the quality of a service which requires an emergency response

This gadget displays the last three incidents, the creation date, the tags and actions, the priority, status and the responder teams involved in the incidents.

Configuration

Name your gadget meaningfully, so everyone knows at a glance what it is about and when to use it. Fill out the rest of the fields as applicable, namely:

  • The datasource, select an Opsgenie datasource (see Add and Manage Datasources).

  • Finally, indicate if you want to use the current settings for all the compatible gadgets in the dashboard. This option eases the pain of configuring one by one the rest of the gadgets with the same default configuration.

Integrations

We are working on our growing catalog of Gadgets: KPIs and Metrics and Dashboard Integrations: Datasources, but contact us you want us to expedite a specific one, visit our Help Center.

Dashboards

This gadget appears in the following dashboard: DevOps Software Team template (see Devops Software Team dashboard).

See also